Some satellite technologies such as the compulsory distress devices (Inmarsat-C for example) can seem alien to crews or teams when it is used for the first time. We are here to make things easy for all our users who need it. If a training is necessary, we can send our technical team to you.
We have a long history of teaching people how to use satellite products. Among other customers, we gave regular training to numerous staff members from the Mauritius government, the Fisheries Monitoring Center of Madagascar (CSP), the Seychelles Fishing Authority (SFA) or the Fishing Monitoring Center of Mauritania.
If you believe your team requires to be trained, we will be happy to assist you.
Customer care and after sale
Our relationship with our clients doesn’t end when a product or a solution is sold. We care very much about our customers and we see the satellite business as a real change maker for people throughout the world. Day after day, we make sure the humane aspect of our work remains the most important.
24/7 assistance and customer care
Many of our clients work in harsh or unstable conditions and in emergency. Telecommunication facilities are often vital to them and their absence can have serious effects on their projects, their activities and their teams, both from an economic and human perspective. This is why we are always ready to assist them : our technical and commercial team can be contacted at anytime any day or night via a dedicated helpline.
A dysfonctional or broken device can cause real complications for its users. Our teams in Mauritius and Madagascar can help you fix or identify problems with your equipment. According to situations, we can come on site to assist you.
Spatial imagery and geo-information services
Melbourne Harbour in Australia. Copyright: CNES
For many actors of the public and private sectors, the use of geo-spatial information has become an essential asset. It gives a unique perspective on places and situations through satellite imagery and spatial technologies.
When you are walking on earth, you lack a general vision of the space around you: to make geographic planning, spot unseen trends, evaluate natural damages, analyze population settlements and movements, study a landscape or map a place, you need to see beyond human perspective and be able to analyze the data you get. Satellite technologies and GIS experts can help you do it.
Whether you are a company, an NGO, an academic or an institution, geo-spatial information help you prepare or speed up your missions and researches, ultimately allowing you to save money, time and preserve your safety.
We work with Astrium Geo-Services department (a subsidary of global leader in spatial industry EADS) to make sure you benefit from the best services available. They operate their own last-generation satellites SPOT and PLEIADES and they have exclusivity on imagery from TerraSAR-X, TanDEM-X and FORMOSAT-2. Through this partnership, we can guarantee high-resolution, rapidity and precision.
Our geo-information services can be tailored to customer’s needs. Contact us and we will happily assist you in your project.
Geo-localisation, tracking and VMS
Via Space group has a long-standing experience of operating Vessel Monitoring Systems and tracking solutions.
To meet the demands of the owners of boats, vessels or vehicles, we created Globeinfos, an online mobile tracking software. It is a real-time application that provides an accurate map and allows users to track each of their vessels or vehicles equipped with INMARSAT-C or IRIDIUM terminals.
Globeinfos also provides additional features. For example, our application can automatically send an email or a SMS to our customers when it receives a maritime distress alert or when anomalies are detected in the position signals’ regularity. It also offers a Fleet Administration Server to manage crew and contact lists as well as technical data.
It is already widely used by organizations and companies to maximize the security of their staff at sea or on land. Among other examples, it can be crucial for a crew’s general safety at sea or in case of piracy.
To discover what Globeinfos has to offer, go to http://www.globeinfos.fr
In areas where traditional phone and Internet networks are hardly available, communicating via satellite is the best option for a reliable service.
At Satellite Air Time and Via Space, we offer you a full airtime management service, whether you use the satellite networks for voice or for data. We have a long expertise of dealing with a wide range of customers and we cater to all needs.
If you want to know more about the satellite networks and service provider we work with, click here.
We can also provide you with all the satellite devices you need to communicate. You can have a glance at some of our products here.